The Role of Documentation in Failure to Accommodate Cases

July 10, 2024 Rager & Yoon Failure to Accommodate

In employment law, failure to accommodate cases is a critical area where documentation plays a pivotal role. Employers have a legal obligation under state and federal laws, including the Americans with Disabilities Act (ADA), to provide reasonable accommodations to employees with disabilities unless doing so would cause undue hardship to the employer’s business operations.

Understanding Failure to Accommodate

Failure to accommodate occurs when an employer fails to make reasonable adjustments or modifications to enable an employee with a disability to perform essential job functions. If not handled properly, this failure can lead to discrimination claims. Employees who believe they have been denied reasonable accommodations may seek legal recourse through experienced attorneys specializing in failure to accommodate cases.

Importance of Documentation

Documentation serves as the foundation of any failure to accommodate a case. Both employers and employees should maintain thorough records throughout the accommodation process:

Employee’s Duty to Document:

Request for Accommodation: Employees should document their initial request for accommodation in writing, specifying the nature of their disability and the accommodations they believe are necessary to perform their job duties.

Medical Documentation: It is crucial to provide medical documentation supporting accommodation needs. This documentation should come from a qualified healthcare professional and outline how the disability impacts the employee’s ability to perform essential job functions.

Employer’s Duty to Document:

Interactive Process: Employers are required to engage in an interactive process with the employee to determine appropriate accommodations. Documenting all communications and steps taken during this process is essential.

Reasonable Accommodation Analysis: Employers should document their analysis of potential accommodations, including any offered accommodations and reasons for denial if applicable.

Undue Hardship Assessment: If an employer claims undue hardship in providing accommodations, they must document the specific reasons and provide evidence supporting their decision.

Legal Considerations in Los Angeles

In Los Angeles, failure to accommodate cases is handled under state and federal laws, including the California Fair Employment and Housing Act (FEHA) and the ADA. Employers must adhere to these laws to avoid legal liability and ensure compliance with anti-discrimination statutes.

Role of a Failure to Accommodate Lawyer

Experienced failure to accommodate lawyers in Los Angeles, such as those at Rager & Yoon – Employment Lawyers, play a crucial role in these cases:

  • Legal Advocacy: They advocate for employees denied reasonable accommodations, ensuring their rights are protected.
  • Negotiation and Litigation: Lawyers negotiate with employers for appropriate accommodations and, if necessary, litigate claims in court to seek remedies such as reinstatement, reasonable accommodations, and damages for discrimination.


In conclusion, documentation is the cornerstone of failure to accommodate cases in employment law. Both employers and employees must maintain thorough records to substantiate their positions and comply with legal obligations. For individuals in Los Angeles facing issues related to failure to accommodate, seeking legal counsel from knowledgeable employment lawyers can provide essential guidance and advocacy.

Call us today at 310-527-6994 to discuss your failure to accommodate the case with our experienced attorneys in Los Angeles.

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